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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Healthcare is currently hiring an Integrated Nurse Case Manager for the Eastern Middle Peninsula region of VA!
This is a Full Time position with day shift hours and great benefits!
The position requires travel to conduct face-to-face home visits in the member’s home within the Eastern Middle Peninsula region of VA, including but not limited to: Millers Tavern, Dunnsville, Tappahanock.
Applicants must reside in or near one of these locations to be considered for the role.
The Integrated Care Manager (ICM) is a Registered Nurse Clinician responsible for providing comprehensive case management services to a defined high-risk member population. This role focuses on supporting individuals with complex care needs and aims to optimize health outcomes through proactive coordination, care planning, and resource management across the care continuum.
Target Member Population Includes:
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High Emergency Room (ER) utilizers
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Recent hospital discharges
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Members diagnosed with heart failure, COPD, or diabetes
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Individuals with Developmental Disability (DD) waivers
Key Responsibilities:
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Perform telephonic and/or face-to-face clinical assessments to identify, evaluate, and manage member needs, including medical, behavioral health, social, and long-term care services
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Develop, monitor, evaluate, and revise individualized care plans tailored to member needs and health goals
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Identify members at risk for complications or re-hospitalizations and coordinate timely interventions with the member, caregiver, and health care team
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Support management of chronic illnesses, co-morbidities, and disabilities, ensuring appropriate utilization of benefits and adherence to care plans
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Conduct gap in care management as part of quality improvement initiatives
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Facilitate necessary authorizations and referrals within benefit guidelines or through extra-contractual arrangements when appropriate
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Collaborate with Medical Directors, Physician Advisors, and Interdisciplinary Teams to review and align on care plans and treatment recommendations
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Present member cases in case conferences to ensure a multidisciplinary approach to care
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Ensure all activities are compliant with regulatory standards, accreditation requirements, and company policies
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Assist in resolving provider, claims, or service-related issues impacting member care
Education
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Associates or Bachelors Degree in Nursing
Certification/Licensure
- Registered Nurse License (RN) – Nursing License – Compact/Multi-State License required.
Experience
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3 years experience in Nursing
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Strong background in case management, including the ability to develop, monitor, and revise individualized care plans for complex member populations.
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Experience working with high-risk members, such as those with: Frequent ER utilization / Recent hospital discharges / Chronic conditions (e.g., heart failure, COPD, diabetes)/ Individuals with Developmental Disability (DD) waivers.
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Ability to collaborate with interdisciplinary teams, including physicians, social workers, and behavioral health professionals
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Excellent communication, critical thinking, and organizational skills
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Demonstrated flexibility and adaptability in a field-based role with travel requirements
Keywords: Care Coordination, Case Management, Human Services, Community Health, Health Education, RN Case Manager, LinkedIn, Talroo-Nursing, ER utilization , discharges, heart failure, COPD, diabetes), Developmental Disability (DD) waivers.
Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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