Sentara and many other companies across the US are being targeted by cyber criminals who are impersonating representatives of the company, claiming to have job offers. Sentara will never ask you for banking or personal identification information via email or text. We will never ask an applicant to pay money for training, supplies, or other so-called expenses. If you suspect you have received a fraudulent job offer, e-mail taadmin@sentara.com.
Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
-
Sentara Healthcare is currently seeking a Team Lead, Patient Access Representative at our Sentara Obici Hospital in Suffolk, Virginia.
-
Up to $1,500 Sign-On Bonus for Qualified Candidates!
Hours/Shift: Rotating shifts every four weeks, M-F 6am-2pm, 2pm-10pm, 10pm-6:30am. Rotating weekends and Holidays. On-Call Required.
Sentara Benefits:
We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits – Sentara (sentaracareers.com)
- Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.
Workplace and Community Culture at Sentara Obici Hospital (Suffolk, VA) – YouTube
Position Overview:
The Patient Access Team Leader is a working resource to the patient registration teams. Responsibilities include registering patients for the Emergency Department, and/or various registration areas of the hospital. The Patient Access Team Leader also assists the Team Coordinator and department leadership by serving as registration system super-user, taking on-call rotation during the week and on the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and workgroups. The Team Lead is required to meet the written requirements and competency to serve as a preceptor and to provide department orientation. If you desire, there are promotional opportunities in Patient Access such as a Team Coordinator.
Click https://youtu.be/5J3AFqVhS8w to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Healthcare.
Education Required:
High School Diploma or equivalent
Experience Required:
- Two Years of Customer Service and/or Two Years of Data Entry
- Two years of previous experience in a healthcare environment in a related area
- Demonstrated competency of working in two or more Patient Access areas required.
- Required to be a trained super user for EPIC (Prelude/Resolute) and/or McKesson (HBOC/Health Quest), and the insurance eligibility/verification system.
*Associate or bachelor’s degree in Lieu of two years of experience*
Certifications Required:
One of the approved professional certifications must be obtained within 6 months of hire, CHAA, CRCR, or CRCS.
Keywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Leadership, Insurance Verification, Talroo-Allied Health, Non-clinical, monster
-
When you join Sentara, you support our goal to provide excellence in patient care. No matter what your individual position, you are part of a bigger team committed to improving the future of healthcare. Each day here is another opportunity to learn, grow and become better at what you do.
Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Talent Network
You’re one click away from joining our talent community and being matched up with great jobs!
Talent Network
You’re one click away from joining our talent community and being matched up with great jobs!