Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
When you join Sentara in a professional or management role, you become part of a progressive team of business leaders and operational experts. Our organization and our people are highly respected for the knowledge and innovation that we demonstrate each day. Working with us is an opportunity to have a positive influence on our growth and the communities we serve.
Sentara Health is currently seeking a Patient Services Coordinator at our Sentara Norfolk General Hospital in Norfolk, Virginia.
Hours/Shift: Full-Time Days
Sentara Benefits:
We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits – Sentara (sentaracareers.com)
Position Overview:
As a Patient Services Coordinator with Sentara, you will coordinate activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). The purpose of this position is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. The Patient Services Coordinator maintains statistics and acts as liaison between clinical testing sites and physicians' offices.
Education Required:
High School Diploma
Experience Required: Two of the four are required:
-Two years of experience in a healthcare environment.
-Completion of healthcare related certificate program.
-Associate’s Level Degree or higher.
-Transferable skills (i.e., One year or more in a call center, customer service, etc.)
Experience Preferred:
Healthcare Environment
Skills Required:
Technology/Computer, Customer Service Orientation, Microsoft Office
Keywords: #INDEED, Customer Service, insurance verification, insurance authorization, Talroo-Allied Health, administrative, secretarial, call center, customer service, statistics, non-clinical, monster
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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