Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
When you join Sentara, you support our goal to provide excellence in patient care. No matter what your individual position, you are part of a bigger team committed to improving the future of healthcare. Each day here is another opportunity to learn, grow and become better at what you do.
Sentara Health is currently seeking a Patient Access Representative in the Emergency Department at our Sentara Norfolk General Hospital in Norfolk, Virginia.
Hours/Shift: Full-Time, Evenings, 3pm-11:30pm, includes every other weekend and rotating holidays.
Sentara Benefits:
We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits – Sentara (sentaracareers.com)
Position Overview:
As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital campus. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.
Click https://youtu.be/5J3AFqVhS8w to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health.
Education Required:
High School Diploma
Experience Required:
Two Years of Customer Service and/or
Two Years of Data Entry
Proficiency in Keyboarding
*Associate or bachelor’s degree in Lieu of two years of experience*
Keywords: #INDEED, Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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