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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
SRMH Hahn Cancer Center is hiring a Financial Coordinator III
The Financial Coordinator III partners with ancillary departments to provide patient-specific education on their insurance benefits for imaging and other related outpatient services. Track all TPA funding received and report to manager. Serve as the assigned clinical department’s point of contact for patient billing questions. Work directly with revenue cycle team members to resolve patient billing matters. Submit patient claims and applications for financial assistance in a timely and HIPAA compliant manner. Ensure that all funds received are timely and accurately posted to the patient’s account. Provide updates to patients as funding is received on their behalf. Liaise with pharmaceutical company representatives for both IV and oral therapies to learn about their products, co-pay programs, and potential foundation assistance. Serve as an expert in the attainment of drug and co-pay assistance programs.
Education
- High School Diploma or Equivalent (Required)
- A healthcare certification from an accredited program or a Bachelor's degree can be substituted for two years of experience
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Healthcare Experience – 5 years (Required)
- Prior experience in social services, financial counseling or processing charity applications (Required)
- Working knowledge of uncompensated care and Medicaid guidelines and regulations
Talroo-Allied Health, financial assistance processing, customer service



Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.

Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.