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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Health is hiring an Operations Coordinator for Cardiac, Pulmonary, and Vascular Rehab at Sentara CarePlex Hospital in Hampton, VA. This is a full time, day shift position.
Hours
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Monday – Friday: 7am to 4pm
Overview
The Operations Coordinator will provide daily support to the operations of the department and administrative support to the leader. They will also be the first point of contact for patients and visitors. They will perform administrative tasks to include providing customer service through phone and personal interactions.
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Obtain insurance verification and prior authorization.
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Communicate insurance and financial responsibilities prior to services.
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Responsible for correspondence, chart preparation, scanning documents into EMR, scheduling meetings, preparing departmental reports, statistics and file maintenance.
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Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information.
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Responsible for supply ordering and charge entry.
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Performs technical support and administrative support to department staff.
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Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities.
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Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.
Education
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High School Grad or Equivalent (Required)
Experience
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Two years of previous clerical/administrative experience (Required)
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Prior experience in a medical front office or customer service role (Preferred)
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Experience with Health Insurance Plans, insurance verification, EMR, medical terminology, registration, scheduling and/or third-party payers (Preferred)
Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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