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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Health is currently recruiting for a Full-Time day shift, Credit Balance Specialist in Hampton Roads, Virginia.
This position is hybrid with 1 day weekly in the office located at Norfolk, VA
Responsibilities :
Accountable for daily operational tasks associated with revenue cycle accounts receivable. This position is accountable for follow-up and timely and effectively managing requests from insurance payers, secondary, and tertiary payers. Ability to accurately and efficiently research account discrepancies to determine proper action needed to resolve credits. Submit online secure message and/or 151 Adjustment Request Form and EOB/supporting documentation. Follow up on secure message and 151 form submitted.
Education
- High School Grad or Equivalent.
Certification/Licensure
- Diploma/Certification in Medical Insurance Billing and Coding, in lieu of the years of experience.
Experience
- Ideal candidate must have at least 2 years of Insurance Claims or Billing Experience.
- Must be detail oriented, knowledgeable of medical billing processes, efficient with electronic systems and processes, ability to read EOBs, understand COB guidelines, and able to work independently.
- Knowledgeable of Anthem processes is ideal.
keywords: accounts receivable, insurance claims, billing, coding, finance



Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.

Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.