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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Health is hiring an Administrative Associate for Sentara Leigh Hospital, Medicine Unit 4-3W IMCU in Norfolk, Virginia.
Hours/Shift: Full-time, Day Shift (8 hours shifts)
Position Overview:
As an Administrative Associate with Sentara, you provide administrative support to the unit/department(s) assigned. Serve as first point of contact for patients, family members, and visitors on the unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills.
One of the Following Required:
- One year of previous work experience in a medical office OR
- One year or more of previous work experience in customer service OR
- One year or more of previous work experience in a call center OR
- One year or more of previous clerical experience OR
- Associate or Bachelor Level Degree.
Education Required:
High School Diploma
Active Listening, Speaking, Critical Thinking, Reading Comprehension, Communication, Troubleshooting, Service Orientation, Time Management Skills Required
Proficient with Microsoft Office and EPIC experience
Sentara Benefits:
We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits – Sentara (sentaracareers.com)
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Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Click on the link below and learn about our workplace culture. We are “Fami-Leigh.” https://youtu.be/ftskcBA4u0M
Click here to learn more about Sentara Leigh hospital!
Keywords: Administrative Associate, Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical
When you join Sentara, you support our goal to provide excellence in patient care. No matter what your individual position, you are part of a bigger team committed to improving the future of healthcare. Each day here is another opportunity to learn, grow and become better at what you do.
Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.