Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
When you join Sentara, you support our goal to provide excellence in patient care. No matter what your individual position, you are part of a bigger team committed to improving the future of healthcare. Each day here is another opportunity to learn, grow and become better at what you do.
Sentara Independence Regional Medical Center is currently hiring a Patient Monitor Tech, Team Lead.
This is a full-time position with the day shift working hours.
Job Requirements:
Required: High School Diploma or Equivalent
Preferred: 1 year experience in Healthcare
Preferred: 1 year experience in Patient Monitoring
Job Responsibilities
The Team Lead for the Remote Patient Monitoring program will provide oversight and accountability to the Remote Patient Monitoring Technicians on their assigned shift. In addition to their primary function as Remote Patient Monitoring Technicians the Team Leader will also act as a department subject matter expert and assume the point of contact for concerns or problems that arise when a supervisor is not on site. Decisions to elevate issues to the TC or Manager on call will be made by the Team Leader. The Team Leader will also assist with training new staff and assisting with new team member onboarding. The Team Leader will function under the direction of the Program Manager and/or Team Coordinator. Focused on promoting positive patient experience by partnering with the patient’s family, staff, and other care providers to provide an excellent patient experience. Will perform under stressful conditions with compassion, and respect to ensure patient privacy and dignity as appropriate.
Competencies/Job Duties:
Demonstrates understanding and proficiency with the Remote Patient Monitoring Software System
Maintains visual observation of assigned patients at all times. Immediately summons the nursing staff if patient requires assistance.
Demonstrates the knowledge and skill necessary to provide appropriate observation of the patient population assigned.
Participates in report with on-coming and departing staff members. Reviews pertinent information and behaviors.
Provides patients with explanations as necessary but does not counsel or provide opinions or judgment.
Provides on site staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment is safe. Seeks assistance with removal of any potential safety hazards from room and reports findings to the appropriate staff members.
Maintains patient dignity and privacy
Demonstrates safe workplace practices and attitudes, follows safety rules, works to prevent unsafe conditions and behavior, and participates in organizational and department safety programs.
Works collaboratively and professionally with all other healthcare staff and providers, patient, patient’s family members to ensure an excellent patient experience.
Responsible to document in patient EMR at a regular cadence per department policies/procedures.
1 year experience healthcare environment preferred.
Ability to hear, verbally redirect and see alarms and digital read outs. Strong customer service skills.
Ability to function in stressful and emergency situations.
Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: NCP, Nursing Care Partner, Safety Partner, Clinical Support, Patient Observation, Patient Monitoring, Patient Care, CNA, Nurse Aide, Patient Care Tech, Nursing Student, Personal Care Aide, PCA. Patient Safety, EMT, Paramedic
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
